Terms & Conditions
Welcome to PRAJNAM MEDICARE PRIVATE LIMITED.
By accessing our website, submitting an enquiry, booking an appointment, or using our services, you agree to the following Terms & Conditions.
1. Healthcare Services
PRAJNAM MEDICARE PRIVATE LIMITED provides specialised breast healthcare services, including consultations, screening, diagnostic and investigative procedures, breast health assessments, and treatment services.
The services recommended for each patient may vary depending on her symptoms, medical history, clinical evaluation, and diagnostic findings.
2. Appointments & Bookings
Appointments are subject to availability and the information provided at the time of booking.
Patients are requested to provide accurate contact, health, and appointment information to help us facilitate their care appropriately.
3. Medical Information
Patients should provide complete and accurate information regarding their medical history, symptoms, previous investigations, reports, medications, and other relevant details.
Incomplete or inaccurate information may affect the assessment or recommendations provided by the healthcare professional.
4. Payments
Where online payment is applicable, the fee displayed at the time of booking will apply to the selected appointment or service.
A successful payment does not replace the need for medical assessment where such assessment is required before a particular investigation, procedure, or treatment.
5. Cancellation & Refunds
Bookings cancelled within 24 hours of making the booking are eligible for a full refund.
Cancellations made after 24 hours of booking are non-refundable.
Please refer to our Refund & Cancellation Policy for complete details.
6. Medical Advice
Information provided on this website is intended for general awareness and education and should not be considered a substitute for personalised medical advice, diagnosis, or treatment.
Treatment and investigation decisions should be made in consultation with an appropriate healthcare professional.
7. Medical Emergencies
Prajnam’s website and online appointment services are not intended for medical emergencies.
If you require urgent medical attention, please seek appropriate emergency medical care without waiting for an online response or scheduled appointment.
8. Privacy
Personal and medical information shared with PRAJNAM MEDICARE PRIVATE LIMITED will be handled in accordance with our Privacy Policy and applicable requirements.
9. Changes to These Terms
PRAJNAM MEDICARE PRIVATE LIMITED may update these Terms & Conditions when required. The latest version published on the website will apply.
10. Limitation of Liability
While PRAJNAM MEDICARE PRIVATE LIMITED makes reasonable efforts to ensure that the information and services provided through the website are accurate and reliable, the website and its content are provided for general informational purposes.
To the extent permitted by applicable law, PRAJNAM MEDICARE PRIVATE LIMITED shall not be liable for any direct or indirect loss, damage, or consequence arising from reliance solely on information available on the website, technical interruptions, third-party services, or circumstances beyond its reasonable control.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
11. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to the use of this website, bookings, or these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana, unless otherwise required under applicable law.
12. Intellectual Property
All content available on this website, including text, graphics, logos, images, videos, designs, website layout, educational material, and other content, is owned by or licensed toPRAJNAM MEDICARE PRIVATE LIMITED, unless otherwise stated.
Such content may not be copied, reproduced, modified, republished, distributed, or used for commercial purposes without prior written permission from PRAJNAM MEDICARE PRIVATE LIMITED, except where permitted by applicable law.
Third-party trademarks, images, content, or other intellectual property appearing on the website remain the property of their respective owners.
13. Contact Us
For questions regarding appointments, services, payments, or these Terms & Conditions, please contact the PRAJNAM MEDICARE PRIVATE LIMITED team.